Privacy Policy
Last updated: January 1, 2025
Introduction
At U-Shop, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By using U-Shop, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email, phone, address)
- Business information (company name, business address)
- Payment information (processed securely via PaySync)
- Profile information (photos, descriptions, preferences)
Usage Information
We automatically collect information about how you use our platform:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Cookies and similar tracking technologies
- Analytics data (user interactions, feature usage)
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process transactions and payments
- To communicate with you about your account and services
- To improve our platform and develop new features
- To detect and prevent fraud and abuse
- To comply with legal obligations (including POPIA)
- To send marketing communications (with your consent)
Information Sharing
Service Providers
We may share information with trusted third-party service providers who help us operate our platform, including payment processors (PaySync), hosting providers (Supabase), and email services (Resend).
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Legal Requirements
We may disclose information if required by law or in response to valid legal requests from South African authorities.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of sensitive data in transit and at rest (TLS/SSL)
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection (POPIA compliance)
Your Rights (POPIA)
In accordance with the Protection of Personal Information Act (POPIA), you have the following rights:
- Access — Request a copy of your personal information
- Correction — Request correction of inaccurate information
- Deletion — Request deletion of your personal information
- Portability — Request transfer of your data to another service
- Opt-out — Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at privacy@ushop.app.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.
See our Cookie Policy for full details.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: privacy@ushop.app
- Phone: +27 (0) 123 456 789
- Address: Cape Town, South Africa